Service

Water supply pipe repairs in Folkestone and Kent

Private water supply work from the customer stop tap through to the property, carried out by qualified water technicians.

We work on the private side of the water supply: everything from the customer stop tap through to the building. That covers leaking supply pipes, failed or ageing pipework, and new supply connections into a property.

Our team are qualified water technicians, so the repair is done to the standard the water industry expects rather than patched and left. We trace the leak, excavate carefully around whatever else is in the ground, carry out the repair and put the ground back properly.

One thing worth being straight about: we do not work on water mains. If the fault turns out to be on the main rather than your supply pipe, we will tell you on the spot and point you to the right water authority so you are not left chasing it.

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Tell us about the job

Send us the work type and location. We will come back with a clear price and a date.

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Scope

We work from the stop tap into your property.

How the job runs

Who pays when the leak is on your side?

Responsibility usually splits at the external stop tap. Beyond it, towards the road, belongs to the water company. From it into the property belongs to the owner. That is the same line as our scope: we work on the private side, and we do not work on water mains.

  1. 01

    Call received

    What the problem is, where it is, and who needs to approve.

  2. 02

    Crew mobilised

    The right operatives, plant and traffic management for the site.

  3. 03

    Open and make safe

    Excavation with services located, supported and protected.

  4. 04

    The work

    The supply pipe repaired or replaced to the standard the job is signed off against.

  5. 05

    Reinstate

    Backfill in compacted layers, bound courses, surface flush.

  6. 06

    Handback

    Site clear, records done, ready for inspection.

Related services

What else we take on.

What the team holds

A team of professionals with the right tickets

Start a conversation

What do you need doing, and where?

Tell us the work type, the location and when you need it done. We will come back with a price and a date.

Request a quote